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Last updated: February 15, 2024
1. Personal Data we Collect
3. How we process Personal Data
4. Sharing and Disclosure of Personal Data
5. Update your Information
7. Third-party links
9. Additional information
10. Your rights
11. Data Retention
13. Contact Us
We collect the following categories of information that alone or in combination with other information in our possession could be used to identify you (“Personal Data”):
User Account Data: When you create an account, we will collect the information needed to authenticate your access to the Website, this may include but is not limited to name, username, and email address.
Financial Data: To the extent any features of the Website are available for a fee, we may collect the financial information necessary to process your payments, such as your payment card number and authentication details.
Communication Data: We may collect information when you contact us with questions or concerns and when you voluntarily contribute to discussion forums, respond to questionnaires, surveys or requests for market research seeking your opinion and feedback. Providing this information is optional to you.
Social Media Data: We have pages on social media sites like Facebook, Twitter, and Instagram (“Social Media Pages”). When you interact with our Social Media Pages, we will collect Personal Data that you elect to provide to us, such as your contact details. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.
Internet Activity Data: When you visit, use, and interact with the Website, we may automatically receive certain information about your visit, use, or interactions. For example, we may monitor the number of people that visit the Website, peak hours of visits, which page(s) are visited, the domains our visitors come from (e.g., google.com, yahoo.com, etc.), and which browsers people use to access the Website (e.g., Chrome, Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and navigation pattern. In particular, the following information is created and automatically logged in our systems:
Special Category Data: We may collect information concerning your health and sex life, if you give your explicit consent for us to do so. Such data will only be collected in the form of questions asked while interacting with the Website. If you choose to give your explicit consent for us to process your information, it will be stored securely with appropriate measures taken to protect your privacy. If you do not give your consent for us to process this data, we may collect this data in a fully anonymised manner unlinked to any personal identifying information.
In certain circumstances, providing Personal Data is optional. However, if you choose not to provide Personal Data that is needed to use some features of our Website, you may be unable to use those features. If you have created an account, you can contact us to ask us to update or correct your Personal Data.
The following sets out how we use different categories of cookies, as well as information on your options for managing the settings for the data collection by these technologies:
Analytics/Performance: Used to recognise and count the number of Website visitors, to gather statistics regarding how visitors move around the Website (including number of page views, number of visitors, and time spent on each page) and for conversion tracking and click hotspots. This helps us improve the way our Website works and the user experience on it, for example by making sure users can find what they need easily. We use the following analytics/performance cookies:
Google Analytics (provided by Google, Inc.):
Technical or strictly necessary cookies: Used to provide users with services available through the Website and to use some of its features, such as the ability to log-in and access secure areas and provide pop-up notices and accept language from sign up forms. These cookies are essential for using and navigating the Website. Without these cookies, basic functions of our Website would not work. Because these cookies are strictly necessary to deliver the Website and the services, users cannot refuse them.
Cookies used to integrate third party services: Used to integrate third-party functionalities on the Website (such as videos, maps or social networks plug-ins).
If you do not want to receive cookies from these third parties, you can also change your browser settings on your computer or other device you are using as described under the “Your Choices” section below.
On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please note that if you limit the ability of the Website to set cookies, you may be unable to access certain parts of the Website and you may not be able to benefit from the full functionality of the Website.
Legitimate interest may apply when we have, or a third party has, a business or commercial reason to process personal data, so long as this is not overridden by your own rights and interests. Whenever we process any personal data based on legitimate interest, we will conduct a Legitimate Interest Assessment to ensure that your interests do not override those legitimate interests of Mojo or of the third party, as applicable.
We use Personal Data for the following purposes:
Marketing: Mojo uses the ‘soft opt-in’ principle in relation to marketing messages on the lawful basis of our legitimate interests. If you have not opted out, we may use your Personal Data to contact you to tell you about relevant similar products or services we believe may be of interest to you. You may opt out of receiving emails by following the instructions when giving your details to Mojo or contained in each promotional email we send you. In addition, if at any time you do not wish to receive future marketing communications, you may contact us at firstname.lastname@example.org. If you unsubscribe from our marketing lists, you will no longer receive marketing communications but we will continue to contact you regarding management of your account, as applicable, other administrative matters, and to respond to your requests.
In certain circumstances we may share your Personal Data with third parties without further notice to you, unless required by the law, as set forth below:
Vendors and Website Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may share Personal Data with vendors and service providers, including providers of hosting services, cloud services, and other information technology services providers, email communication software and email newsletter services, advertising and marketing services, payment processors and web analytics services. Pursuant to our instructions, these parties will access, process, or store Personal Data in the course of performing their duties to us.
Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, including to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of users of the Website, or the public, or (v) protect against legal liability.
Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider (collectively a “Transaction”), your Personal Data and other information may be shared in the diligence process with counter-parties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.
We only allow our service providers to handle your personal data if we are satisfied they take appropriate measures to protect your personal data. We also impose contractual obligations on service providers relating to ensure they can only use your personal data to provide services to us and to you.
We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.
We may also need to share some personal data with other parties, such as potential buyers of some or all of our business or during a re-structuring. Usually, information will be anonymised but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.
If you have created an account, you can log in to your account or contact us if you need to change or correct your Personal Data.
Our Website is not directed to children who are under the age of 18. Mojo does not knowingly collect Personal Data from children under the age of 18. If you have reason to believe that a child under the age of 18 has provided Personal Data to Mojo through the Website please contact us and we will endeavor to delete that information from our databases.
This Website may include links to third-party websites, plug-ins and applications. Please remember that when you use a link to go from our Website to another website or you request a service from a third party, this Policy no longer applies. Please be aware that we are not responsible or liable for the privacy practices of other websites. We encourage you to be aware when you leave the Website and to read the privacy policies of each and every website that collects personally identifiable information. This Policy applies solely to information collected by us on the Website.
Your browsing and interaction on any other websites, or your dealings with any other third party service provider, is subject to that website’s or third party service provider’s own rules and policies. We do not monitor, control, or endorse the privacy practices of any third parties.
We encourage you to become familiar with the privacy practices of every website you visit or third party service provider that you deal with and to contact them if you have any questions about their respective privacy policies and practices. This Policy applies solely to personal data collected by us through our Website and does not apply to these third party websites and third party service providers.
You use the Website at your own risk. We have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Where your personal data is held: Information may be held at our offices and those of our group companies, third party agencies, service providers, representatives and agents as described above (see section 4). Some of these third parties may be based outside the European Economic Area. For more information, including on how we safeguard your personal data when this occurs, see section ‘Transferring your personal data out of the EEA’ below.
Transferring your personal data out of the EEA/UK: To deliver Website to you, it is sometimes necessary for us to share your personal data outside the EEA, for example our service providers located outside the EEA. These transfers are subject to special rules under European and UK data protection law. Some of these non-EEA countries may not have the same data protection laws as the United Kingdom and EEA. We will, however, ensure the transfer complies with data protection law and all personal data will be secure. Our standard practice is to use standard data protection contract clauses which have been approved by the European Commission. If you would like further information please contact us at email@example.com.
You have the following rights, which you can exercise free of charge:
Access: The right to be provided with a copy of your personal data and to obtain information about how we process your data.
Rectification: The right to require us to correct any mistakes in your personal data.
To be forgotten: The right to require us to delete your personal data—in certain situations. Upon a valid data erasure request we will delete or anonymise your personal data unless an exception or an exemption applies. For example, we may need to keep some billing data as legally required for accounting purposes
Restriction of processing: The right to require us to restrict processing of your personal data—in certain circumstances, e.g. if you contest the accuracy of the data
Data portability: The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
To object: The right to object: (i) at any time to your personal data being processed for direct marketing (including profiling); and (ii) in certain other situations to our continued processing of your personal data, e.g. processing carried out for the purpose of our legitimate interests.
Not to be subject to automated individual decision making: The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you.
For further information on each of those rights, including the circumstances in which they apply, please contact us or see the Guidance from the UK Information Commissioner’s Office. If you would like to exercise any of those rights, please contact us at our designated request address: firstname.lastname@example.org.
How to complain:
We hope that we can resolve any query or concern you may raise about our use of your information. The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/make-a-complaint/ or telephone: 0303 123 1113.
We will keep your personal data for as long as reasonably necessary for the purposes described in this Policy, while we have a legitimate business need to do so, or as required by law (e.g. for tax, legal, accounting or other purposes), whichever is the longer. To determine the appropriate retention period for your personal data, we will consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we use your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Unless otherwise specified by legal requirements, we will retain personal data for the following periods:
163 City Road,
Telephone: +44 20 3917 4158
Email address: email@example.com
We have also designated a data protection representative in the EU. If you need to contact them, you can use the contact details below:
Data Protection Representative Europe, S.L
Paseo de la Castellana, 194
28046 Madrid, Spain
Email address: firstname.lastname@example.org