Terms of Service

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Last updated: 14 October 2021 

1. Introduction 

Mojo Men Ltd, a company incorporated in England and Wales with its registered address at 4th Floor 3 Angel Square, London, England, EC1V 1NY (“Mojo”, “we”, “us” or “our”) provides its community based platform to you through its website located at mojo.so (the “Website”), and its related videos, discussion forums and verified expert communications available on the Website (the “Community”), subject to the following Terms of Use (as amended from time to time, the “Terms of Use”).  

Mojos aim is to provide useful resources to its users, however you should not rely on opinions or advice available on the Website or given by the Community. Always seek advice from a qualified medical doctor or other healthcare professional before acting. 

Please read these Terms of Use carefully before using the Website. You should pay particular attention to the Disclaimer of liability section as this excludes or limits our legal liability in connection with your use of the Website. By accessing or using the Website, you agree to be legally bound by these terms and conditions. If you do not wish to be bound by these terms and conditions then you may not use the Website. If you breach any of these Terms of Use, we have the right to terminate your access to the Community immediately without notice. 

2. Changes to Terms of Use 

We may make changes to these Terms of Use at any time without notice by updating these pages. We will endeavor to bring any changes to these Terms of Use to your attention when you first login to your account following any such changes or notifying you by email. You agree to review this section of the Website periodically to determine whether the Terms of Use have been changed. Your access to or use of the Website (or any part of it) at any means you have agreed to the latest published version of the Terms of Use. If you do not agree to any change to the Terms of Use then you must immediately stop using the Website. 

Certain provisions of these Terms of Use may be amended or superseded by legal notices or terms located on particular pages of the Website or on materials that are downloadable from the Website. 

3. Access and Use of the Website 

Website Description: The Website is designed to allow you to access general advice, our video platform and discussion forums. The discussion forums are community sites where you can discuss your experiences with other users and receive feedback and advice from other users, including verified experts. You should not rely solely on opinions or advice given by other users, including verified experts. Always speak to your doctor before acting. You acknowledge and agree that content made available on the Website and opinions and advice from users and verified experts are provided for general information purposes only and not as a substitute for medical advice.  

Unless otherwise specified, all content and materials published on the Website are presented solely for your private, personal and non-commercial use. The information and products shown on the Website are not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. If accessing the Website or using of any material or content on the Website infringes any applicable law in your jurisdiction(s), you are not authorised to access or use the Website and you must cease use immediately.  

Verified Experts: Some users contributing in the discussion forums will be identified as verified experts. This means that Mojo have taken steps to verify the credentials of the expert. Users that are verified experts will have a blue tick next to their name.  To become a verified expert, you may need to provide us with additional information and confirm a number of statements upon registration. Mojo aims to ensure only appropriately qualified experts are awarded the status of verified export, but cannot guarantee any particular level of expertise. Mojo makes efforts to verify but cannot warrant or guarantee a verified expert’s purported identity. For these reasons, Mojo cannot and does not represent, warrant or guarantee the accuracy of the credentials or the identities of verified experts. You acknowledge and agree Mojo is not responsible for, and will not be liable for, any loss or damage caused by your reliance on any advice or content provided by verified experts. 

Registration for Access: In order to get access to the Community you will need to register for an account with our Website. Registration data and certain other information about you are governed by our Privacy Policy. You must only use the Website for lawful purposes and you must not infringe the rights of other users of this Website or prevent their enjoyment of it. If you are under the age of 18 then unfortunately you are unable to register for an account with our Website. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time at our discretion, including, without limitation, in circumstances where, in our reasonable opinion, you have failed to comply with any of the provisions of these Terms of Use. 

User Account, Password and Security: You are responsible for maintaining the confidentiality of your password and account, if any, and are fully responsible for any and all activities that occur under your password or account. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly reset your password. 

Modifications to Website: We reserve the right to make changes or corrections, alter, suspend or discontinue any aspect of the Website or the content or services available through it, including your access to the Website, with or without notice to you. Unless explicitly stated to the contrary, any new features including new content, will be subject to these Terms of Use. By using the Website you accept that we will not be liable to you or any third party for any changes to or permanent or temporary withdrawal of the Website. 

4. Contribution and Use of the Content in the Community 

User Conduct: Whenever you use or post in discussion forums you must comply with the following conditions set out in this section 4. These conditions apply to each part of any input you make to a discussion forum and whether you do, or do not, comply will be determined by us in our sole discretion. Posts must be constructive and polite, not unkind or contributed with the intention of causing upset, trouble or trolling, be accurate (where they state facts) and genuinely held (where they state opinions). We encourage users to provide the source of information for any health or medical information which is not derived from personal experience.  

Content in Discussion Forums: Any contribution to a discussion forum must not: (i) contain any material which is defamatory of any person or is obscene, offensive, hateful or inflammatory; (ii) promote or incite any violence or discrimination; (iii) infringe any copyright, database right or trade mark or any other proprietary rights of any other person; (iv) be made in breach of any legal duty owed to a third party; (v) be threatening, abusive or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety; (vi) be likely to harass, upset, embarrass, alarm or annoy any other person; (vii) encourage any act or activity that in our opinion could be harmful to the health or well-being of another user or which raises any clinical safety concerns; (viii) promote or assist any unlawful act (for example, the use of any illegal drugs or substance, copyright infringement or computer misuse); or (ix) include any advertising or be made for any commercial purpose. We recommend that you do not share any personal information about yourself or anyone else on the discussion forums, such as phone numbers, home addresses or email address. The views expressed by other users on Community do not necessarily represent the current advice or opinions of professional medical care providers. You should always seek advice from a qualified medical doctor or other healthcare professional. You may link to third party website in your contributions where these provide relevant and appropriate background reading or information. However, you must not link to advertising or any websites that might cause offence to other users of the Website. 

User Disputes: You agree that you are solely responsible for your interactions with any other users of the Website and Mojo will have no liability or responsibility with respect thereto. Mojo reserves the right, but has no obligation, to become involved in any way with disputes between you and any other user of the Website. 

Termination: You agree that Mojo, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of the Website and remove and discard any content within the Website, for any reason, including, without limitation, if Mojo believes that you have violated or acted inconsistently with these Terms of Use. Any suspected fraudulent, abusive or illegal activity that may be grounds for termination of your use of Website, may be referred to appropriate law enforcement authorities. Mojo may also in its sole discretion and at any time discontinue providing the Website, or any part thereof, with or without notice. You agree that any termination of your access to the Website under any provision of this Terms of Use may be effected without prior notice, and acknowledge and agree that Mojo may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Website. Further, you agree that Mojo will not be liable to you or any third party for any termination of your access to the Website. 

Non-commercial Use: Unless otherwise expressly authorized herein or in the Website, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer or upload for any commercial purposes, any portion of the Website, use of the Website, or access to the Website. The Website is for your personal use. 

Fees to access the Community: You may be required to select a payment plan (e.g. one-off payment, monthly, three monthly or annual subscription) and provide Mojo information regarding your debit or credit card or other payment instrument. You represent and warrant to Mojo that such information is true and that you are authorized to use the payment instrument. You will promptly update your account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur. You agree to pay Mojo the amount that is specified in the payment plan in accordance with the terms of such plan and this Terms of Use. You hereby authorize Mojo to bill your payment instrument in advance on a periodic basis in accordance with the terms of the applicable payment plan until you terminate your account, and you further agree to pay any charges so incurred. If you dispute any charges you must let Mojo know within sixty (60) days after the date that Mojo charges you. We reserve the right to change Mojo’s prices. If Mojo does change its prices, Mojo will provide notice of the change on the Website or in email to you, at Mojo’s option, at least thirty (30) days before the change is to take effect. Your continued use of the Website after the price change becomes effective constitutes your agreement to pay the changed amount.  

Quarterly Subscription and Refund Policy: Our “Quarterly” subscription is paid 7 days after your free trial begins by an upfront payment with automatic quarterly renewals. You acknowledge and agree that Mojo is authorized to charge the Payment Method used for (i) the initial quarterly subscription fee at the rate secured on the 7th day of your free trial and (ii) the further quarterly renewal subscription fee(s). You must cancel your subscription before it renews in order to avoid billing of the renewal subscription fee to the Payment Method you provided. Refunds cannot be claimed for any partial subscription period.

If you have any concerns or objections regarding charges, you agree to raise them with us first and you agree not to cancel or reject any credit card or third party payment processing charges unless you have made a reasonable attempt at resolving the matter directly with Mojo. Contact support@mojo.so

5. Intellectual Property Rights 

Website Content, Copyright and Trademarks: The contents of the Website are protected by international copyright laws and other intellectual property rights. All intellectual property rights in the contents of the Website (including all text, graphics, logos, names, artwork, photographs and videos) are owned by us or our licensors. All product and company names and logos mentioned on the Website are the trade marks, service marks or trading names of their respective owners. All rights are reserved. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from the Website including but not limited to text, graphics, video, messages, code and/or software without our prior written consent. The Mojo name and logos are trademarks and service marks of Mojo (collectively the Mojo Trademarks). Other Mojo, product, and service names and logos used and displayed via the Website may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to Mojo. Nothing in this Terms of Use or the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of Mojo Trademarks displayed on the Website, without our prior written permission in each instance. All goodwill generated from the use of Mojo Trademarks will inure to our exclusive benefit. 

Third Party Material: Under no circumstances will Mojo be liable in any way for any content or materials of any third parties (including users), including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content. You acknowledge that Mojo does not pre-screen content, but that Mojo and its designees will have the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the Website. Without limiting the foregoing, Mojo and its designees will have the right to remove any content that violates these Terms of Use or is deemed by Mojo, in its sole discretion, to be otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or usefulness of such content.  

User Content Transmitted Through the Community: Any contribution you make to the Community, including in the discussion forums, (User Content) will be considered non-confidential and non-proprietary. You retain all such ownership rights in your content as you may hold, but by uploading any User Content you hereby grant and will grant Mojo and its affiliated companies a nonexclusive, worldwide, royalty free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to store, modify (where reasonably necessary to allow publication), copy and publish User Content and to make it available to third parties. By submitting User Content, you warrant that it is not defamatory; complies with the conditions set out in section 4; it does not infringe any law or third party rights; and that it has not been copied from any third party without permission to do so. We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by any user. If you wish to keep your User Content confidential or do not want to grant Mojo such rights, then do not make any contribution on the Community, including in the discussion forums. 

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the Website (Submissions), provided by you to Mojo are non-confidential and Mojo will be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.  

You acknowledge and agree that Mojo may preserve content and may also disclose content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws or government requests; (b) enforce these Terms of Use; (c) respond to claims that any content violates the rights of third parties; or (d) protect the rights, property, or personal safety of Mojo, its users and the public. You understand that the technical processing and transmission of the Website, including your content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. 

6. Third Party Websites  

Where the Website contains links to third party websites and resources, these links are provided for your information only. We are not responsible for the availability, accuracy or content of these websites or resources or for any loss or damage that may arise out of your use of them. When you access any other website you understand that it is independent from us and that we have no control over the content or availability of that website. Access to third party websites is entirely at your own risk. You should read any terms and conditions applying to the use of any third party website that you visit and address any complaints or queries relating to such websites to the operator of that website.  

7. Indemnity  

You agree to indemnify and hold Mojo and its affiliates and their officers, employees, directors and agents (collectively, “Indemnitees”) harmless from any from any and all losses, damages, expenses, including reasonable attorneys’ fees, rights, claims, actions of any kind and injury (including death) arising out of or relating to your use of the Website, any User Content, your connection to the Website, your violation of these Terms of Use or your violation of any rights of another. Notwithstanding the foregoing, you will have no obligation to indemnify or hold harmless any Indemnitee from or against any liability, losses, damages or expenses incurred as a result of any action or inaction of such Indemnitee. 

8. Availability of the Website 

While we will endeavour to ensure that the Website is accessible 24 hours a day, we cannot guarantee that the Website will operate continuously or without interruptions or be error free. We cannot accept any liability for its unavailability. You must not attempt to interfere with the proper working of the Website and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, device, server, website, router or any other Internet connected device. 

9. Disclaimer of liability 

The Website contains content generated by Mojo (or on behalf of Mojo), except for any information contained in discussion forums. Your use of the Website is at your sole risk. All content, materials and information on the Website are provided on an as is basis and as available basis, for general information purposes only and without any promises, conditions, warranties or other terms of any kind. The Website and the content is not intended to provide specific advice to any user, as such you should not rely on the information provided. The Website is not a substitution for professional medical care, you should always seek advice from a qualified medical doctor or other healthcare professional. We do not endorse any advice provided in the discussion forums or by the Community, nor any specific products, processes, service providers, diets, or other information that may be mentioned on our Website. 

We make reasonable efforts to update the information on the Website, however we do not represent, warrant or guarantee that the content on our Website is accurate, complete or up-to-date. We also do not warrant or represent that the information or materials available through the Website will meet your particular requirements or needs or that access to, or use of, the same will be uninterrupted or completely secure. The information contained in the Website, including any discussion forum, may contain inaccuracies or errors. We are not required to update the Website or to correct any inaccuracies which may become apparent, but will be entitled to do so is we wish without notice to you.  

A number of third party websites linked to the Website are to trustworthy institutions and societies and the content available on such websites can be a helpful source of information. However, not all medical resources available online are authoritative or current. It is not recommended that you make a decision about your health or medical care based solely on information available online. We hope that the third party sites linked via this Website are useful, however we can accept no responsibility in respect of any third party websites or any information contained therein. 

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any material posted on it, or on any Website linked to it. 

10. Limitation of Liability 

You expressly understand and agree that Mojo Men will not be liable for any indirect, incidental, special, consequential, exemplary damages, or damages for direct or indirect loss of profits, or loss of goodwill, use, data or other intangible losses (even if Mojo Men has been advised of the possibility of such damages), whether based on contract, tort, negligence, strict liability or otherwise, resulting from: (i) the use or the inability to use the service; (ii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; or (v) any other matter relating to the service. In no event will Mojo Mens total liability to you for all damages, losses or causes of action exceed the amount you have paid Mojo Men in the last six (6) months, or, if greater, one hundred pounds (£100). Nothing in these terms of service will in any way exclude or limit a partys liability to the other party for: (a) death or personal injury caused by that partys negligence; (b) fraud or fraudulent misrepresentation; and/or (c) any other matter for which it would be illegal to exclude or attempt to exclude its liabilities.  

11. Applicable Law 

These Terms of Use and any dispute or claim arising out of or in connection with them or their subject matter, whether of a contractual or non-contractual nature, shall be governed by and construed in accordance with the law of England and Wales. You irrevocably agree that the courts of England and Wales will have exclusive rights to settle any dispute regarding these Terms of Use and any and all dealings between us and you. 

The Website has been approved for access in the United Kingdom. We cannot give any assurances that the Website, use of the Website or these terms (in whole or in part) are in compliance with laws or available for use in locations outside this territory. If you choose to access the Website from locations outside this territory, you do so at your own initiative and are responsible for compliance with local laws.