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Last updated: 18 June 2020
Mojo’s aim is to provide useful resources to its users, however you should not rely on opinions or advice available on the Website or given by the Community. Always seek advice from a qualified medical doctor or other healthcare professional before acting.
3. Access and Use of the Website
Website Description: The Website is designed to allow you to access general advice, our video platform and discussion forums. The discussion forums are community sites where you can discuss your experiences with other users and receive feedback and advice from other users, including verified experts. You should not rely solely on opinions or advice given by other users, including verified experts. Always speak to your doctor before acting. You acknowledge and agree that content made available on the Website and opinions and advice from users and verified experts are provided for general information purposes only and not as a substitute for medical advice.
Unless otherwise specified, all content and materials published on the Website are presented solely for your private, personal and non-commercial use. The information and products shown on the Website are not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. If accessing the Website or using of any material or content on the Website infringes any applicable law in your jurisdiction(s), you are not authorised to access or use the Website and you must cease use immediately.
Verified Experts: Some users contributing in the discussion forums will be identified as verified experts. This means that Mojo have taken steps to verify the credentials of the expert. Users that are verified experts will have a blue tick next to their name. To become a verified expert, you may need to provide us with additional information and confirm a number of statements upon registration. Mojo aims to ensure only appropriately qualified experts are awarded the status of verified export, but cannot guarantee any particular level of expertise. Mojo makes efforts to verify but cannot warrant or guarantee a verified expert’s purported identity. For these reasons, Mojo cannot and does not represent, warrant or guarantee the accuracy of the credentials or the identities of verified experts. You acknowledge and agree Mojo is not responsible for, and will not be liable for, any loss or damage caused by your reliance on any advice or content provided by verified experts.
User Account, Password and Security: You are responsible for maintaining the confidentiality of your password and account, if any, and are fully responsible for any and all activities that occur under your password or account. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly reset your password.
4. Contribution and Use of the Content in the Community
User Conduct: Whenever you use or post in discussion forums you must comply with the following conditions set out in this section 4. These conditions apply to each part of any input you make to a discussion forum and whether you do, or do not, comply will be determined by us in our sole discretion. Posts must be constructive and polite, not unkind or contributed with the intention of causing upset, trouble or ‘trolling’, be accurate (where they state facts) and genuinely held (where they state opinions). We encourage users to provide the source of information for any health or medical information which is not derived from personal experience.
Content in Discussion Forums: Any contribution to a discussion forum must not: (i) contain any material which is defamatory of any person or is obscene, offensive, hateful or inflammatory; (ii) promote or incite any violence or discrimination; (iii) infringe any copyright, database right or trade mark or any other proprietary rights of any other person; (iv) be made in breach of any legal duty owed to a third party; (v) be threatening, abusive or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety; (vi) be likely to harass, upset, embarrass, alarm or annoy any other person; (vii) encourage any act or activity that in our opinion could be harmful to the health or well-being of another user or which raises any clinical safety concerns; (viii) promote or assist any unlawful act (for example, the use of any illegal drugs or substance, copyright infringement or computer misuse); or (ix) include any advertising or be made for any commercial purpose. We recommend that you do not share any personal information about yourself or anyone else on the discussion forums, such as phone numbers, home addresses or email address. The views expressed by other users on Community do not necessarily represent the current advice or opinions of professional medical care providers. You should always seek advice from a qualified medical doctor or other healthcare professional. You may link to third party website in your contributions where these provide relevant and appropriate background reading or information. However, you must not link to advertising or any websites that might cause offence to other users of the Website.
User Disputes: You agree that you are solely responsible for your interactions with any other users of the Website and Mojo will have no liability or responsibility with respect thereto. Mojo reserves the right, but has no obligation, to become involved in any way with disputes between you and any other user of the Website.
Non-commercial Use: Unless otherwise expressly authorized herein or in the Website, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer or upload for any commercial purposes, any portion of the Website, use of the Website, or access to the Website. The Website is for your personal use.
Quarterly Subscription and Refund Policy: Our “Quarterly” subscription is paid 7 days after your free trial begins by an upfront payment with automatic quarterly renewals. You acknowledge and agree that Mojo is authorized to charge the Payment Method used for (i) the initial quarterly subscription fee at the rate secured on the 7th day of your free trial and (ii) the further quarterly renewal subscription fee(s). You must cancel your subscription before it renews in order to avoid billing of the renewal subscription fee to the Payment Method you provided. Refunds cannot be claimed for any partial subscription period.
If you have any concerns or objections regarding charges, you agree to raise them with us first and you agree not to cancel or reject any credit card or third party payment processing charges unless you have made a reasonable attempt at resolving the matter directly with Mojo. Contact [email protected]
5. Intellectual Property Rights
User Content Transmitted Through the Community: Any contribution you make to the Community, including in the discussion forums, (“User Content”) will be considered non-confidential and non-proprietary. You retain all such ownership rights in your content as you may hold, but by uploading any User Content you hereby grant and will grant Mojo and its affiliated companies a nonexclusive, worldwide, royalty free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to store, modify (where reasonably necessary to allow publication), copy and publish User Content and to make it available to third parties. By submitting User Content, you warrant that it is not defamatory; complies with the conditions set out in section 4; it does not infringe any law or third party rights; and that it has not been copied from any third party without permission to do so. We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by any user. If you wish to keep your User Content confidential or do not want to grant Mojo such rights, then do not make any contribution on the Community, including in the discussion forums.
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the Website (“Submissions”), provided by you to Mojo are non-confidential and Mojo will be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
6. Third Party Websites
Where the Website contains links to third party websites and resources, these links are provided for your information only. We are not responsible for the availability, accuracy or content of these websites or resources or for any loss or damage that may arise out of your use of them. When you access any other website you understand that it is independent from us and that we have no control over the content or availability of that website. Access to third party websites is entirely at your own risk. You should read any terms and conditions applying to the use of any third party website that you visit and address any complaints or queries relating to such websites to the operator of that website.
8. Availability of the Website
While we will endeavour to ensure that the Website is accessible 24 hours a day, we cannot guarantee that the Website will operate continuously or without interruptions or be error free. We cannot accept any liability for its unavailability. You must not attempt to interfere with the proper working of the Website and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, device, server, website, router or any other Internet connected device.
9. Disclaimer of liability
The Website contains content generated by Mojo (or on behalf of Mojo), except for any information contained in discussion forums. Your use of the Website is at your sole risk. All content, materials and information on the Website are provided on an “as is” basis and “as available” basis, for general information purposes only and without any promises, conditions, warranties or other terms of any kind. The Website and the content is not intended to provide specific advice to any user, as such you should not rely on the information provided. The Website is not a substitution for professional medical care, you should always seek advice from a qualified medical doctor or other healthcare professional. We do not endorse any advice provided in the discussion forums or by the Community, nor any specific products, processes, service providers, diets, or other information that may be mentioned on our Website.
We make reasonable efforts to update the information on the Website, however we do not represent, warrant or guarantee that the content on our Website is accurate, complete or up-to-date. We also do not warrant or represent that the information or materials available through the Website will meet your particular requirements or needs or that access to, or use of, the same will be uninterrupted or completely secure. The information contained in the Website, including any discussion forum, may contain inaccuracies or errors. We are not required to update the Website or to correct any inaccuracies which may become apparent, but will be entitled to do so is we wish without notice to you.
A number of third party websites linked to the Website are to trustworthy institutions and societies and the content available on such websites can be a helpful source of information. However, not all medical resources available online are authoritative or current. It is not recommended that you make a decision about your health or medical care based solely on information available online. We hope that the third party sites linked via this Website are useful, however we can accept no responsibility in respect of any third party websites or any information contained therein.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any material posted on it, or on any Website linked to it.
10. Limitation of Liability
You expressly understand and agree that Mojo Men will not be liable for any indirect, incidental, special, consequential, exemplary damages, or damages for direct or indirect loss of profits, or loss of goodwill, use, data or other intangible losses (even if Mojo Men has been advised of the possibility of such damages), whether based on contract, tort, negligence, strict liability or otherwise, resulting from: (i) the use or the inability to use the service; (ii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; or (v) any other matter relating to the service. In no event will Mojo Men’s total liability to you for all damages, losses or causes of action exceed the amount you have paid Mojo Men in the last six (6) months, or, if greater, one hundred pounds (£100). Nothing in these terms of service will in any way exclude or limit a party’s liability to the other party for: (a) death or personal injury caused by that party’s negligence; (b) fraud or fraudulent misrepresentation; and/or (c) any other matter for which it would be illegal to exclude or attempt to exclude its liabilities.
11. Applicable Law
The Website has been approved for access in the United Kingdom. We cannot give any assurances that the Website, use of the Website or these terms (in whole or in part) are in compliance with laws or available for use in locations outside this territory. If you choose to access the Website from locations outside this territory, you do so at your own initiative and are responsible for compliance with local laws.